Grainger Industrial Supply

Erin 5 months ago

Great service for the large drain pan I needed for a raised bed garden. The folks were very nice and helpful when I picked up my order. Will order again from here if the need arises.

Shawna 6 months ago

Many do not have the time to travel to this store during the week. Not being open a minimal amount of time on Saturday is a loss of revenue.

TC Squires 7 months ago

I ordered something online but ended up having to return it in-store, and that process wasn’t exactly straightforward from the start. I couldn’t find a return option online without having to call a 1-800 number, which is usually more trouble than it’s worth, so I just decided to handle it in person. This was my first time visiting this location, and while it’s a bit tucked away and not in the best part of town, the experience itself was still solid. The return process at the counter took a little while, I watched the desk attendant click through what felt like a million steps before it was finally completed. Was it the most convenient process? Not really. But in the end, I was able to return the item without any issues, and that’s what matters most.

Joshua Stillman a year ago

Lying to someone I have contract with is ridiculous. When I ordered on the phone, they messed my order up. Went up there in person, they still didn't get my order placed. They then had the nerve to lie to my customer who was checking behind me. I had the order print out. Then gonna wait til 20 minutes before close Friday to tell MY CUSTOMER, (not me, who placed the order) that the parts made it. Have definitely lost my business and hopefully everyone who asks me about this company.

Alicia T a year ago

First time of ever going in here with my hubby and the customer service is AMAZING so hard to find customer service like that anywhere these days! Very helpful and polite especially Clark! The place is very nice neat and clean! They also have coffee for the customers! Will deff recommend!